Fashion consultant job in Qatar

 

Fashion consultant job in Qatar

 

We are the leading luxury partner in the Middle East.  With over 600 stores, 300 brands and over 65 years of experience in the region.  We have become a leading player in beauty, fashion and gifts, providing excellent service to our partners and satisfying all of our customers.  We are rapidly changing from traditional distributors and luxury goods retailers in the Middle East.  To a hybrid retailer that brings a luxury experience to the fingertips of customers everywhere.

    to continue in the next phase of growth  We want to build a world-class team.  From physical retail to supply chain and customer loyalty.  We look forward to using technology and information to improve our operations at every turn.  continuous side  We are looking for top talent to join us on our journey to explore new worlds together.

    

    What will you do?

    

 At Chalhoub we discover something special!  As a fashion consultant  You will be responsible for achieving both individual and group sales objectives by providing a great visitor experience.  and provide support for the implementation of CRM, CX, and key in-store customer and personnel initiatives.

 

    - You will collect information about customer behavior, key vendors, slow drivers, which will be the primary data for evaluating the business.

  

 Manage customer relationships with an Omni-channel approach

 Give feedback before buying about the product.

 

 Lead eNPS through initiatives and a culture of people's experience.

 Ensure that VM recommendations and standard operating procedures (SOPs) are followed.

    

 Ensure that click-throughs and collections are completed within the SLA (Service Level Agreement).

Ensure that customer data is recorded correctly in accordance with the requirements of the marketing team.

 Promote your loyalty program (MUSE) and stay up-to-date on offers, applications, etc.

 Support for events and in-store marketing activations

    - 

Side by side with every brand's activities and campaigns on social media.

 Direct sales in stores

  

  Support CX In-store initiatives

 Give feedback on what works/what doesn't work in the store.